Protective Account Management

Manage your business on the go by using It’s a mobile-friendly portal that gives you access to essential information; it lets you manage your business 24/7 so that you’ll always be on the know. If you already have an online account with the company, you can log in from here as well.

If you want to register to enjoy the amazing features provided on, just hit on the link that says ‘Register for an account’ to get to the right page. If you need more information about the company, this is also the perfect source – you can read about the My Protective’s commitment, mission & values, ratings and more.


Management Resources to Enjoy on MyProtective Portal

  • Improved dashboard to see your business at a glance
  • Policy Alerts
  • Product Information and marketing tools
  • Downloadable forms and applications
  • Customizable access for your support staff

If you already have an online My Protective account, you can log in by typing your username and password to their corresponding fields. Hit the ‘Log In’ button and you’ll be redirected to your account in a few seconds.

If you forget your username and/or password, just use either of the links ‘Forget Username?’ or ‘Forgot Password?’ to get assistance right away. You may also call 800-628-6390 to speak with a company representative.

My Protective’s Support Team 

For more contact information, please hit on the ‘Contact Us’ link. Here, you can find the phone numbers for each specific department. To contact sales desk, you may call this number: 888-340-3428 for financial institutions and warehouses, 800-421-5614 for independent agents and 877-778-3500 option 1 for brokerage general agencies. Each department has a specific email address and fax number. To know if you’re calling the office at the right time and day, the schedule is posted on this page too.

To check on the status of new applications, underwriting, issued policies, EPD and TeleLife, please call 800-366-9378 and 800-444-2658 for licensing and commissions concerns. For concerns related to policy maintenance, disbursements, ownership and other changes, please call 800-866-9933. Annuity customer service, on the other hand, can be reached at 800-456-6330.

If you want to submit application and forms, please mail it to these addresses: Overnight New Business: Protective Life Insurance Company Institutional Distribution Group 2801 Highway 280 South Birmingham, AL 35223. New Business Postal Mail: Protective Life Insurance Company Institutional Distribution Group PO Box 830619 Birmingham, AL 35283 – 0619.

For formal applications, please email it to, informal applications to and variable universal life applications to

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